County dispatcher honored for life-saving actions

Hawaii Fire Department dispatcher Allison Ford, left, helped save the life of Winnie Mochida, seated, during an incident in January. (Hawaii County/courtesy photo)

Mayor Mitch Roth honored Allison Ford on Monday for her swift action in early January that led to the resuscitation and recovery of Winnie Mochida of Honoka‘a.

Allison, a fire communications officer II within the Hawaii Fire Department, has been with the county for nearly four years. Her efforts earned her a certificate of commendation for her outstanding proficiency and remarkable composure during a critical incident, according to a press release from the mayor’s office.

Upon receiving a 911 call reporting a medical emergency, Allison demonstrated professionalism, empathy and a calm demeanor. She meticulously assessed the situation and provided clear, step-by-step CPR instructions to the caller. Her adept guidance over the phone was pivotal in ensuring the safety and well-being of the woman in distress and the reporting party.

“Today, we had the privilege of honoring Allison for her outstanding work in providing critical assistance to someone in need, resulting in a saved life and a family at ease,” said Roth in the press release. “Our dispatchers have incredibly challenging jobs that often go unseen in our community. Being able to share these stories and honor the work they do brings me great pride. We have many heroes who wear different uniforms in our county, and I thank each of them for their service and dedication.”

Allison’s prompt and efficient intervention was crucial, leading to the patient’s swift transport to North Hawaii Community Hospital and subsequent full recovery.

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