Hawaii Electric Light Co. issued a warning Friday about a telephone scam that may affect business customers on Hawaii Island.
Customers reported receiving telephone calls from a caller who claimed to be a Hawaii Electric Light Co. representative. The customers were directed to pay their utility bill at a store using a service called “Money Pak.” The caller also directed the customers to not make payments at the utility’s customer service office.
Hawaii Electric Light Co. encourages customers to call its customer service office if they receive a suspicious call from someone claiming to represent the company.
Employees will not call and request a credit card number or direct customers to submit payment via other options. Details are available on the back of the billing statement, officials said.